Tell us what needs attention.
Send Metroblogs a correction, archive question, accessibility observation or general editorial enquiry. A clear subject line and the relevant article URL help us review your message efficiently.
One inbox, clear enquiries
We read relevant editorial messages and prioritise corrections that could materially affect a reader’s understanding or journey planning.
Prepare your email
This form opens your email application; it does not transmit or store information on this page.
From inbox to page review
Editorial enquiries are assessed for relevance, evidence and whether a published page requires clarification.
Locate the page
We use the supplied title or URL to identify the article and its archive status.
Check the detail
Claims are compared with suitable public references and the context already on the page.
Edit if needed
Material may be corrected, clarified, dated more clearly or marked as historical.
Maintain context
Pages remain subject to later review as networks, terminology and access information change.
Before you send
These answers explain which messages belong with Metroblogs and what information makes an editorial review more useful.
Can Metroblogs provide live travel help?
No. Contact the relevant transport operator for immediate disruption information, ticketing, lost property or assistance during a journey.
How do I report a factual error?
Include the article title or URL, identify the specific statement and provide a reliable public reference where possible.
Can I ask about an old article?
Yes. Archive questions are welcome, especially when a historical page needs clearer dating or present-day context.
Can I submit an unsolicited article or press release?
No. This inbox is intended for corrections, archive questions, accessibility feedback and relevant editorial enquiries, not unsolicited promotional material.
Will every message receive a reply?
Not necessarily. Messages are reviewed, but response times vary and repetitive, unrelated or incomplete enquiries may not receive an individual answer.
What personal information should I include?
Only provide what is needed to explain the enquiry. Do not send payment data, identity documents, private travel histories or sensitive account information.
How can I report an accessibility barrier?
Describe the page, device or browser involved, what you expected to happen and the barrier you encountered. This helps us reproduce the issue.